Despite reports about Wi-Fi connectivity issues and overheating, new iPad owners appear to be more satisfied with the updated Apple tablet than ever, thanks in large part to the new Retina display.
According to a new report from ChangeWave Research, 82 percent of new iPad buyers are "very satisfied" with the updated tablet, while 16 percent are "somewhat satisfied." Only 2 percent were "somewhat unsatisfied," while no one was "very unsatisfied."
That's a jump from last month, when ChangeWave asked first- and second-generation iPad owners about their satisfaction levels. About 74 percent were "very" satisfied, while 23 percent were "somewhat" satisfied.What features are new iPad owners most enjoying? An overwhelming 75 percent like the Retina display, followed by 22 percent who enjoy the long battery (Sony VAIO VGN-NW240F battery)life, and 21 percent who are pleased by the 4G LTE capability. Rounding out the top five most-liked features were the processor speed (20 percent) and updated iSight camera (18 percent).
There were a few gripes, however, and most had to do with money. About 26 percent were not excited by the price of the new iPad, while 23 percent did not like the cost of the wireless/data plan. About 6 to 8 percent of respondents, meanwhile, took issue with the new iPad's size/weight, amount of storage, integration with other devices, overheating issues, and battery (Dell inspiron 13r battery)life.
ChangeWave singled out the overheating issue, but 89 percent of those surveyed said they hadn't experienced an issue. Earlier this month, thermal images from Dutch site Tweakers.net showed that Apple's third-gen iPad was 10 degrees hotter than the iPad 2. Apple, however, said the updated device operates "well within our thermal specifications."
ChangeWave compared that to the 2010 "antennagate" issue with the iPhone 4. In talking to users in July 2010, 21 percent reported that it was a "very big" or "somewhat" of a problem, while 64 percent said it was not an issue. The problem eventually forced Apple to offer users a free bumper; a lawsuit over the issue was settled recently, but users will only walk away with $15 each.
For more, see PCMag's full review of the new iPad and the slideshow below.
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